Privacy Policy
Last updated 3 November 2026
The short version: we collect what we need to run Calypr, send your agents’ inputs to the AI providers that run them, never sell your data or train models on it, and delete it when you ask.
1. Who we are
Calypr is operated by Tracey Wong, trading as Calypr Co., based in Malaysia. We decide how the personal data described here is used. For anything in this policy, email support@calypr.co.
2. What we collect
- Account: your name, email address and profile picture from Google or GitHub when you sign in.
- Your work: projects and the graphs in them, prompts and settings, chat transcripts and run history, files you upload, and media your agents generate.
- Usage and billing: runs, the models used, token counts and credit costs, your plan, and your Stripe customer and subscription IDs. Card details go straight to Stripe; we never see or store them.
- Keys and connections: API keys you add and tokens for apps you connect (such as Notion or GitHub). These are stored encrypted.
- Analytics: pages visited and actions taken in the app (for example “opened the code view”), with browser, device and approximate location derived from your IP address.
- Messages: your email address if you join the updates list, and anything you send us by email.
3. How we use it
- to run Calypr: sign you in, save your work, run your agents and show the results;
- to meter credits, take payments and enforce plan limits;
- to keep the service secure and prevent abuse;
- to understand how Calypr is used so we can improve it;
- to email you about your account, billing and important changes.
4. AI providers and your content
When an agent runs, its inputs (your messages, prompts, uploaded images and the context it retrieves) are sent to the AI provider for that block, and the output comes back to Calypr. On our keys that means OpenAI for text, image and voice, and fal for 3D and video. If you add your own key for another provider, such as Anthropic or Moonshot, your inputs go to that provider under your own account with them.
Tools and connected apps work the same way: a Notion or GitHub step reads from and writes to that service using the access you granted.
We don’t use your content to train AI models, and we don’t sell it. Providers process it under their API terms, which for the providers we use exclude training on API data by default.
6. How long we keep it
- Agent memory (what an agent remembers mid-conversation) is kept for 7 days on Free and 30 days on paid plans, then deleted.
- Projects, transcripts and files are kept until you delete them or your account.
- Deleting your account (Settings → Account) cancels any subscription and removes your access straight away. Your data is then permanently deleted after a 7-day grace period, in case the deletion was a mistake.
- Billing records are kept for as long as tax and accounting law requires, even after you delete your account.
- Analytics are kept by PostHog under its standard retention.
7. Your choices and rights
- Delete projects, transcripts and files at any time, or your whole account.
- Remove an API key or disconnect an app in Settings.
- Ask us to take you off the updates list at any time.
Depending on where you live, you may also have the right to access, correct, export or restrict the use of your personal data, or to object to it. Email support@calypr.coand we’ll respond within 30 days. You can also complain to your local data protection authority.
9. Security
Data is sent over HTTPS. API keys and connector tokens are encrypted at rest, and each account’s data is kept separate from every other’s. No system is perfectly secure; if a breach affects your data, we’ll tell you as the law requires.
10. Where your data is stored
Our servers and most of our providers are in the United States, so your data is processed there even if you live elsewhere. Where the law requires it, we rely on our providers’ standard safeguards for these transfers.
11. Children
Calypr isn’t for anyone under 16. If you believe a child has given us personal data, email support@calypr.coand we’ll delete it.
12. Changes to this policy
We’ll update this policy when what we collect or who processes it changes, and email you about significant changes. The date at the top shows when it last changed. See also our Terms of Service.